Terms of service

General

1.1. These rules for the purchase of goods (hereinafter - the Rules) are a legal document binding on the Parties, which determine the rights and responsibilities of the Buyer and the Seller when purchasing goods from MB "Dvi sesės".

1.2. By placing an order, the buyer confirms that he agrees with these Rules.

1.3. The seller has the right to change, correct or supplement the rules at any time. Buyers are informed by e-mail. on the store's website. When the buyer is shopping by e-mail designate the Rules valid at the time of placing the order.

1.4. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer e-mails to purchase after creating a purchase order, specifying the delivery basket, choosing a payment method and familiarizing yourself with the Seller's rules by clicking "Confirm order".

1.5. Payment can be made using the electronic banking services of Swedbank, Seb, Luminor, Citadele and Šiauliai bankas. Settlements are possible in euro currency. Payments are processed using the MakeCommerce.lt payment platform.

Protection of personal data

2.1. When ordering goods, the Buyer must indicate the suitability of the goods order for fulfillment in the relevant information fields provided by the Seller. The Buyer's personal data: name, surname, delivery address, telephone number and e-mail postal address.

2.2. By confirming the order, the Buyer agrees that 2.1. The personal data of the Buyer provided in point would be processed in the electronic sales of goods and services. during, the purposes of analyzing the Seller's performance.

2.3. By agreeing to the Buyer's personal data being processed in the Seller's e-mail for the sale of goods and services. for the purpose, the Buyer also agrees that the e-mail specified by the Buyer informational messages necessary to fulfill the order of goods would be sent to the e-mail address.

2.4. The buyer, registering by e-mail When ordering goods, I undertake to store and not disclose login data to anyone.

2.5 The buyer's personal data can be processed for trading purposes only in the event that he expresses his consent to the purchase.

2.6 The Seller undertakes not to disclose the Buyer's personal data to third parties, except in some cases required by the competent authority of the LR or with the written consent of the Buyer.

Buyer's rights and obligations.
3.1. The buyer undertakes to provide complete, complete and correct information in the payment form. If the Buyer provides inaccurate, false or misleading data in the payment form, MB "Dvi seses" has the right to cancel the Buyer's order and provide the data.

3.2. The buyer has the right to conclude a contract of sale of goods with e. in the store and demand a refund for the goods or replace the goods with quality ones only in the event that the goods received are of poor quality or their packaging was damaged during shipping. Otherwise, the goods are returned or exchanged only with the consent of the Seller.

3.3. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.4. If the data provided in the Buyer's registration form changes, the Buyer must update it immediately.

3.5. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must inform the Seller about this via the means of communication specified in the "Contacts" section.

3.6. The buyer using e-mail store, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

Seller's rights and obligations

4.1. The seller undertakes to create all the conditions for the proper use of e-mail by the Buyers. services provided by the store.

4.2. If the Buyer tries to harm the Seller's email for the stability and security of the store's work or violates its obligations, the Seller has the right to announce and without warning limit or suspend the Buyer's ability to use e-mail. in the store.

4.3. The Seller's obligation to respect the Buyer's right to privacy includes personal information, e-mail. store registration form.

4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the Buyer's address within the deadline.

4.5. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the online store without notifying the Buyer in advance.

4.6. The Seller may unilaterally change the terms of these Rules.

4.7 If the Buyer uses the services provided by MB "Dvi seses" after the changes in these conditions, it is considered that the Buyer has agreed to the change in the Rules.

Ordering goods, prices, payment procedure, terminals

5.1. The agreement is valid from the moment when the Buyer presses "Confirm order" more strongly, and after receiving the order, the Seller confirms it - the Buyer sends the shipment by e-mail. by post

5.2. Product prices e-mail We require that the order be specified in euros.

5.3. The Buyer pays for the goods by making a bank transfer to the bank account specified by the Seller.

5.4. The buyer undertakes to pay for the order within 2 (two) calendar days from the day of order confirmation. The goods are delivered only after receiving the payment for the goods.

5.5. If the buyer does not make the payment within 2 calendar days, the order is cancelled.

5.6. If the Seller does not violate the Rules and the buyer wishes to return the money paid for the goods that have not yet been delivered, the Seller has the right to return only half of the paid amount.

Delivery of goods

6.1. The buyer, who has chosen the delivery service during the order, undertakes to indicate the exact place of delivery of the goods.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier), the goods can also be sent by registered mail or parcel terminals (depending on the chosen delivery method).

6.4. The seller sends the goods to the buyer within 1-2 days. d. after payment. The deadlines do not apply in cases where the Seller does not have the necessary goods in stock, and the Buyer is informed in advance about the shortage of the ordered goods.

6.5. By placing an order, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.

6.6. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.

6.7. The buyer must immediately inform the seller if the package is delivered in damaged or otherwise damaged packaging, if the package contains unordered goods or the wrong amount of them, incomplete set of goods.

6.8. The buyer must e-mail provide the Seller with photos of the damaged package and/or defective item(s) by post.

6.9. If the buyer does not provide photos, the seller is released from responsibility for the damaged shipment.

Product quality, guarantees

7.1. Each e-mail the details of the product sold in the store are generally indicated in its description.

7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

Return and exchange of goods.
8.1. The Seller is obliged to replace the goods or return the money paid for them only if the Buyer received poor-quality or damaged goods and provided photos to prove it.

8.2. The buyer must return the poor-quality goods to the seller, for which he wants to recover the money paid or for the seller to replace them with quality ones.

8.3. The return of goods takes place in accordance with the Rules of Return of Goods.

Liability of buyer and seller

9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.

9.2. The buyer is responsible for the actions performed using this e-mail. in the store.

9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer's login data, the Seller considers this person as the Buyer.

9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.

9.5. If the Seller's email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities there, does not supervise or control those websites and does not represent those companies and individuals.

9.6. In the event of damage, the guilty Party compensates the other Party for direct losses.

Marketing and information

10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.

10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only going forward, i.e. from the moment of their execution.

10.3. The Seller sends all messages using the means of communication specified in the Buyer's registration form.

10.4. The Buyer sends all messages and questions to the Seller's e-mail. by phone and e-mail specified in the "Contacts" section of the store. email addresses.

10.5. The seller is not responsible if the buyer does not receive information or confirmation messages sent due to internet connection, e-mail service provider network failures, messages falling into the SPAM directory, or due to incorrect data specified by the buyer.

Final Provisions

11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.

11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.

Rules for returning goods

1.1. The return of goods takes place in accordance with the laws of the Republic of Lithuania.

1.2. The buyer must send the returned goods by mail, registered mail or deliver them to the studio in Vilnius. The number of the registered shipment must be provided to the Seller no later than within 24 hours. after shipping.

1.3. In order to return the defective product(s), the Buyer can do so within 14 days from the day of delivery of the goods to the Buyer by informing the Seller by e-mail. by mail, attaching photos or videos of the product and/or parcel describing the problem.

1.4. When returning the wrong product, the Seller undertakes to replace such product with the required product. If the required item is not available, all money (for the item and the actual shipping costs incurred) will be returned to the Buyer.

1.5. When a defective product is returned, the Seller undertakes to replace the defective product with a similar product or refund the Buyer.

1.6. The Seller has the right not to accept the goods returned by the Buyer, if the product(s) were delivered in good quality or the packaging of the product(s) was opened.

1.7. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods specified in these Rules.

1.8. If the Buyer paid for the product with a gift voucher, then the voucher and other additional amount paid (if it was paid) will be returned.

1.9. If the Buyer returns the product purchased with a discount, the amount paid for the product is returned with the valid discount.

Final Provisions

2.1. These Goods Return Rules are drawn up in accordance with the laws and regulations of the Republic of Lithuania.

2.2. These rules are subject to the law of the Republic of Lithuania. All disagreements arising from the implementation of these rules are resolved through negotiations. If an agreement cannot be reached, disagreements are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.